Important Christmas Trading Information 2024
During the busy festive period, make sure that you get the turnaround and services that you need to make Christmas special!
See the breakdown of our collection and delivery times below.
Remember, we will be open and trading right up until 4pm on Monday 23rd December 2024. We’ll re-open our doors from 8:30am on Thursday 2nd January 2025. If you need more information, please contact the team on 0121 236 6951 or email customerservice@theassayoffice.co.uk.
Our 1-hour Hallmarking Express Service will still be available up to 2pm on Monday 23rd December 2024 (subject to articles and volumes received).
All divisions will be open and trading up until 4pm Monday 23rd December 2024, when all will close for the Christmas festive period. All divisions will return to trade from 8:30am on Thursday 2nd January 2025.
Other Posts

What are the GPSR compliance requirements?
If you make, import, distribute or sell consumer products, you may have heard about the General Product Safety Regulation (GPSR) and wondered what it means for your business. So, what are the GPSR compliance requirements?

How to Read a UK Hallmark: A Beginner’s Guide
Found a tiny collection of letters, numbers and symbols on your jewellery and wondered what they mean? In this simple guide, we’ll break down how to read a UK hallmark, step by step.

Birmingham Heritage Week 2026
We’re looking forward to opening the doors of Birmingham Assay Office to the public again as part of Birmingham Heritage Week 2026. The city-wide initiative has grown year on year and we enjoyed two sell-out tours of the hallmarking floor in 2025.

A Medal for a Legend: Ozzy Osbourne
Fans, friends, and family came together last week at Merlin’s Bar to remember Ozzy Osbourne on the 21st July, the eve of the first ever official Ozzy Day. We were given a moment with Sharon so that Sally Costen could present her with the medal she designed in Ozzy’s honour.

Understanding Your Jewellery Valuations
Inherited a family heirloom, purchased a new engagement ring, or have built your own a collection of fine jewellery? Knowing its true value is more important than many people realise.