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Our People
Meet the team
Doug Henry MBA
CEO & Assay Master
Roxanne Guest
Deputy CEO & Director of Customer Experience
Dippal Manchanda
Technical Director
Michael Goode
ACP Product Manager
Emma Wathen
Strategic Business Partner
Mark Malin
Technical Support Manager
Marie Brennan
Senior Key Account Manager
Michelle Cartwright
Operations Manager
David Vile
Head of IT
Toni Collins
Customer & Production Liaison Manager
Katherine Wilkinson
Digital Marketing Executive
Kelly Sinclair
Hallmarking Manager
Paul Hanley
Chief Finance Officer
Oliver Parsons
Finance Manager
Krishna Powar
Senior Gemmologist
Nina Lea
Events & Digital Marketing Executive
Beth England
Events & Digital Marketing Executive
Tony Bellefontaine
Operational Gemmologist
Vaneer Afsar
Customer Experience Specialist
Emma Testill
Operational Gemmologist
Aysha Miah
Customer Experience Specialist
Heather Lilley
Valuer
Angela Barrett
Customer Service Administrator
Lois Haylings
Operations and Customer Co-Ordinator
Birmingham assay office
- Address: Birmingham Assay Office, 1 Moreton Street, Birmingham B1 3AX
- Phone: 0121 820 0773
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Opening hours: 8.30am until 4.00pm Monday to Thursday
Friday 8.30am until 3.30pm
When driving to Birmingham Assay office please note:
- For Customer drop off and collection please use Moreton St
- For Visitors please use main entrance on Icknield St
- Moreton Street – connects Pope Street and Carver Street.
- Pope Street is one way
- Carver Street is one way and Moreton Street can only be accessed by turning right
