How can I make an complaint?

Loran ipsum 

If you’re seeing ‘Low in Stock’, there are 10 or fewer units of this item available in stock for the selected size and colour. 

If you’re buying a product directly from ASOS, this refers to stock in all of ASOS’ warehouses in your selected region. If you’re buying a product from one of our Brand Partners (you’ll know this if we say ‘sold and shipped by’ our Brand Partner on the product page), this refers to stock in all of ASOS’ warehouses and our Brand Partner’s stock in your selected region. 

Last One Left

If you’re seeing ‘Last one Left’, you’ve got the last item in the selected size and colour left in stock reserved in your bag. 

If you’re buying a product directly from ASOS, this refers to stock in all of ASOS’ warehouses in your selected region. If you’re buying a product from one of our Brand Partners (you’ll know this if we say ‘sold and shipped by’ our Brand Partner on the product page), this refers to stock in all of ASOS’ warehouses and our Brand Partner’s stock in your selected region. 

Selling Fast

This ‘Selling Fast’ tag is displayed on the top 5,000 bestselling products in the ASOS store in your selected region from the previous day. This list is refreshed every day at around 10pm UK time.

Bestsellers

Products on the ‘Bestsellers’ page are chosen using a range of metrics such as if they’re also ‘selling fast’, rate of demand, revenue, and core size availability:

• Selling Fast – top products that sold the most in the previous day in your store;
• Rate of demand – this shows how quickly the product is selling out;
• Revenue – this is revenue generated by the product;
• Core size availability – we are displaying products that are available in the most popular sizes.

Saved Items count

When you spot this ‘saved items’ number, it means at least 50 customers around the world have saved this product for later in the last 30 days. This number is refreshed once per hour.

Please note: if the product is ‘Selling Fast’, this will take priority and the number of saves won’t be shown.